Returns, Refunds and Exchanges Policy
RepairsIn some cases, AAT may be able to repair or coordinate the repair and/or recertification of your product. Contact us to discuss your options.
Returns & Exchanges
To qualify for a refund, your item must be returned within 30 days of the date of purchase, be unused in its original packaging, possess a manufacturer defect, or have backordered status. All refunds are transmitted via the original method of payment.
Items in like new condition that do not qualify for a refund, may be accepted in exchange for store credit at AAT's discretion. A restocking fee or other similar charges may be deducted from the total credit value. Once issued, credit can be used to purchase any product offered by AAT for a period of 24 months.
To return your item:
1. Use the contact page to request a return and we will assign you a Return Authorization #
2. Mail your returned item to:
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Contact us to see if your item qualifies.